FAQ'S

There are video tutorials showing you how to use the functions of cPanel. These can be found within cPanel itself or on our Youtube channel. Should you need further assistance just raise a support ticket from your Hostme 365 account.

No problem! If you outgrow your current web hosting package you can at any time upgrade or downgrade hosting packages to suit your needs. Just send us a support ticket from your Hostme 365 account and we'll get right on it.

A 'Backup Manager' is included in each hosting package and you may use this to back up files to your local computer. We would recommend that you perform local backups as the automated backups are strictly speaking for the purposes of full server restoration and as per our terms, we do not guarantee the availability of our backups.

That one is easy! Just go to any page on the Hostme 365 website and at the very top of the screen on the right hand corner there is the Customer Sign in link.

Wordpress can be located from the cPanel control panel. Login to cPanel using the details issued to you in your welcome email and under the Softaculous App Installer you will see the Wordpress logo. Click on the logo for a 1 click install. Simple!

We don't like to tie our customers down to unfair and lengthy contracts, so at any time you wish to leave Hostme 365 all you need to do is cancel the service from your Hostme 365 customer account. We also do not charge anything to release your domain name to any other web host. We are so confident in our services and support we believe you wouldn't even want to leave! - Please Note: .co.uk domains issued FREE will need to be re-newed after the first year and if you cancel our services.