FAQ'S

SOME OF YOUR USEFUL QUESTIONS ANSWERED!

POPULAR QUESTIONS - ANSWERED!

Yes it will! All our hosting services are setup once payment for the service has been processed. You will receive a welcome email along with the login details for your control panel (cPanel) and Hostme 365 account. From there you can raise a support ticket, view your hosting plan details plus much more.

There are video tutorials showing you how to use the functions of cPanel. These can be found within cPanel itself or on our Youtube channel. Should you need further assistance just raise a support ticket from your Hostme 365 account.

No problem! If you outgrow your current web hosting package you can at any time upgrade or downgrade hosting packages to suit your needs. Just send us a support ticket from your Hostme 365 account and we'll get right on it.

A 'Backup Manager' is included in each hosting package and you may use this to back up files to your local computer. We would recommend that you perform local backups as the automated backups are strictly speaking for the purposes of full server restoration and as per our terms, we do not guarantee the availability of our backups.

If you're looking to get a professional website designed we recommend that you take a look at Themeforest at Envato Studio's. There are thousands of templates to choose from at prices that need to be seen to be believed! We offer a service to complete your website at an unbeatable price once the template has been purchased. Drop us a message and we will get right back to you with a competitive quote.

That one is easy! Just go to any page on the Hostme 365 website and at the very top of the screen on the right hand corner there is the Customer Sign in link.

Wordpress can be located from the cPanel control panel. Login to cPanel using the details issued to you in your welcome email and under the Softaculous App Installer you will see the Wordpress logo. Click on the logo for a 1 click install. Simple!

We don't like to tie our customers down to unfair and lengthy contracts, so at any time you wish to leave Hostme 365 all you need to do is cancel the service from your Hostme 365 customer account. We also do not charge anything to release your domain name to any other web host. We are so confident in our services and support we believe you wouldn't even want to leave! - Please Note: .co.uk domains issued FREE will need to be re-newed after cancellation of services.

Customer Reviews

Extremely happy with the customer support and services since moving my business onto this uk hosting company. Transferring my website was made quick and easy and the service and support since has been top notch. Very Happy!

— Silver Bullion Dealer

Hostme 365 both designed and now hosts my website. Whenever I have a question or concern, they have been available to provide prompt and patient answers. The cost is extremely competitive. I'm a very satisfied client!

— Stenographer

I've been with Hostme 365 for almost a year now and any concerns I have had, have been answered and dealt with quickly and satisfactory. Highly recommended!


— Photographer

Hostme 365 is a fantastic hosting company. Customer service is great in dealing with any concerns I may have. Moving my business onto Hostme 365 was an excellent and a wise move. Keep up the brilliant work.

— Photographer
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